Synergy ECP
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Founded in 2007 and headquartered in Columbia, Maryland, Synergy ECP is a leading provider of cybersecurity, software and systems engineering and IT services to the U.S. intelligence and defense communities. The company leverages its expertise in data transport solutions, software and systems engineering, and other solutions to deliver critical and innovative capabilities to high-level decision makers that enhance our nation’s security.
System Administrator
Position Overview
Key Responsibilities
Required Qualifications
Desired Qualifications
Preferred Skills
System Administrator
Position Overview
Key Responsibilities
Required Qualifications
Desired Qualifications
Preferred Skills
In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP). It’s what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results—showing we’re ready to meet our customers’ evolving demands. Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services.
System Administrator
Position Overview
We are seeking an experienced System Administrator to support the implementation, troubleshooting, and maintenance of enterprise IT systems and infrastructure. This role is responsible for supporting day-to-day IT operations, system monitoring, escalation support, and overall system reliability and performance.
The ideal candidate will have strong experience administering Linux, Unix, or Windows environments and supporting enterprise infrastructure in fast-paced operational settings.
Key Responsibilities
- Support the implementation, troubleshooting, and maintenance of IT systems
- Provide Tier I (Help Desk) and Tier II (Escalation) support for problem identification, diagnosis, and resolution
- Manage daily configuration, operation, and maintenance activities for IT systems
- Assist users with accessing and utilizing IT systems
- Monitor and troubleshoot client/server, storage, network, and mobile device environments
- Communicate issue status and resolutions to management and internal customers
- Optimize system operations, resource utilization, and capacity planning
- Troubleshoot complex IT system issues and provide detailed analysis and recommendations
- Support dispatch systems and hardware-related issues through resolution
- Configure and manage UNIX, Windows, or other applicable operating systems
- Install and maintain operating system software and related components
- Configure and maintain network components and system infrastructure
- Implement operating system enhancements to improve reliability and performance
Required Qualifications
- 10+ years of experience as a System Administrator supporting programs or environments of similar scope, type, and complexity
- Experience working with Linux, Unix, Windows, or Cisco operating systems
- 5+ years of experience administering Linux, Unix, or Windows operating systems
- 3+ years of experience installing software packages such as ISO and Red Hat Package Manager (RPM) packages
- IAT Level I Certification
Desired Qualifications
- Experience configuring, troubleshooting, monitoring, and administering messaging services such as:
- Java Messaging Service (JMS)
- TIBCO
- ActiveMQ
- Artemis
- Kafka
- Experience supporting applications in SIGINT environments
- Certifications or experience related to Linux, Unix, Windows, or Cisco operating systems
Preferred Skills
- Strong analytical and troubleshooting skills
- Excellent communication and customer service abilities
- Ability to work independently and collaboratively in mission-critical environments
- Experience supporting enterprise-scale infrastructure and operations
- Strong organizational and multitasking capabilities
*This position has on call support
CLEARANCE REQUIRED:
TS/SCI w/ Polygraph
Other Requirements:
U.S. Citizenship
Compensation Spotlight:
For this role, our typical salary range starts at $160,000 and stretches up to $240,000. But here’s the deal – we’re not about capping your potential. We’re committed to snapping up the best and brightest, and we’re ready to put our money where our mouth is. So, if you’re one of the rare exceptions to the status quo with the education, experience, and that extra something special, we’re not afraid to go above and beyond to secure your talent. Because for us, it’s not just about a salary. It’s about the complete rewards package, the culture, and the opportunity to make a real impact.
System Administrator
Position Overview
We are seeking an experienced System Administrator to support the implementation, troubleshooting, and maintenance of enterprise IT systems and infrastructure. This role is responsible for supporting day-to-day IT operations, system monitoring, escalation support, and overall system reliability and performance.
The ideal candidate will have strong experience administering Linux, Unix, or Windows environments and supporting enterprise infrastructure in fast-paced operational settings.
Key Responsibilities
- Support the implementation, troubleshooting, and maintenance of IT systems
- Provide Tier I (Help Desk) and Tier II (Escalation) support for problem identification, diagnosis, and resolution
- Manage daily configuration, operation, and maintenance activities for IT systems
- Assist users with accessing and utilizing IT systems
- Monitor and troubleshoot client/server, storage, network, and mobile device environments
- Communicate issue status and resolutions to management and internal customers
- Optimize system operations, resource utilization, and capacity planning
- Troubleshoot complex IT system issues and provide detailed analysis and recommendations
- Support dispatch systems and hardware-related issues through resolution
- Configure and manage UNIX, Windows, or other applicable operating systems
- Install and maintain operating system software and related components
- Configure and maintain network components and system infrastructure
- Implement operating system enhancements to improve reliability and performance
Required Qualifications
- 10+ years of experience as a System Administrator supporting programs or environments of similar scope, type, and complexity
- Experience working with Linux, Unix, Windows, or Cisco operating systems
- 5+ years of experience administering Linux, Unix, or Windows operating systems
- 3+ years of experience installing software packages such as ISO and Red Hat Package Manager (RPM) packages
- IAT Level I Certification
Desired Qualifications
- Experience configuring, troubleshooting, monitoring, and administering messaging services such as:
- Java Messaging Service (JMS)
- TIBCO
- ActiveMQ
- Artemis
- Kafka
- Experience supporting applications in SIGINT environments
- Certifications or experience related to Linux, Unix, Windows, or Cisco operating systems
Preferred Skills
- Strong analytical and troubleshooting skills
- Excellent communication and customer service abilities
- Ability to work independently and collaboratively in mission-critical environments
- Experience supporting enterprise-scale infrastructure and operations
- Strong organizational and multitasking capabilities
*This position has on call support
CLEARANCE REQUIRED:
TS/SCI w/ Polygraph
Other Requirements:
U.S. Citizenship
Compensation Spotlight:
For this role, our typical salary range starts at $160,000 and stretches up to $240,000. But here’s the deal – we’re not about capping your potential. We’re committed to snapping up the best and brightest, and we’re ready to put our money where our mouth is. So, if you’re one of the rare exceptions to the status quo with the education, experience, and that extra something special, we’re not afraid to go above and beyond to secure your talent. Because for us, it’s not just about a salary. It’s about the complete rewards package, the culture, and the opportunity to make a real impact.
Taking Care of the People Who Take Care of The Nation
Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous!
Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family… both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider.
Education: Individual growth is a priority at Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what’s best for your career plans, we’ll help you navigate it all!
Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at Synergy ECP, but it’s also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 11 paid holidays a year. Synergy ECP also provides flexible work options that work with your schedule and lifestyle.
Philanthropy: With the help of our amazing employees, Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you’ll find others here that care about it just as much!
Great Corporate Facilities: Come by our corporate office and enjoy a weekly happy hour, take a drive to nearby restaurants, grab a snack or coffee in our café, or utilize our collaborative office space and conference rooms.
SkillBridge: Our SkillBridge Program takes the incredible experience our servicemembers already have and shows them how to apply it within corporate environments. We are fanatical about helping our Military!
Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law.
We welcome candidates from all backgrounds and are dedicated to maintaining a professional and respectful workplace where every employee can succeed.
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